May I customize my e-bike before it ships? Can you install accessories before it ships?

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• I live in Italy. Is there any extra taxes or costum duty?
• Is the bike’s battery affected by colder temperatures?
• May I customize my e-bike before it ships? Can you install accessories before it ships?
• I want to test ride the bike where can I do that?
• Can I get a quote for a bike?
• When do I get the invoice for my order?
• How can I cancel my order?
• I want to know if they pass a statement that the bike fiido D4S is designed for city use.
• If the battery is dead, can I still ride?
• Does pedalling charge the battery?