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My Track & Trace link is not working.
When you receive our Track & Trace email, it means that your bike has left our warehouse.
If your Track & Trace does not update within 24 hours, please contact our Customer Service Team.（Except weekends!）
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Returns & Refunds
Detailed answers to your possible returns or refund questions
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Global After-sales Network
Find Fiido repair shop near you and bring your bike in for a diagnosis.
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