Why have I not received my package?

Affected by the COVID-19 EPIDEMIC, the delivery time of the local logistics company and the expected deviation, if the address is in a remote suburban or rural area, there will be delays. Please understand.

The delivery time given to us by the logistics company is as follows:

• Ireland 7~15 Business days
• Other Europe Countries 5~9 Business days
• United Kingdom 2~5 Business days
• United States 3~5 Business days
• Accessories from China 8~14 Business days

If your package has not been received after the time has passed, please contact the logistics company and service@fiido.com directly.