Can I cancel an order for personal reasons?

Have more questions? Submit a request

Sure, your order can be canceled before the goods are dispatched.

1.If you haven't received the shipping notification, you can cancel or modify this order by contacting our customer service by email. Our customer service will help you cancel or modify the order within 24 hours after receiving your email. 

2.If you have received the shipping notification, please note that we cannot cancel or modify orders anymore. Therefore, please wait for your package to arrive and you may either keep it or contact us to return to a refund.

Learn more:

Articles in this section

Was this article helpful?
0 out of 0 found this helpful



Please sign in to leave a comment.