You can check your order status in your Fiido account. If you don’t already have a Fiido account, go to https://www.fiido.com/ to create one. When you are logged in, go to the ‘Orders’ tab to see the status of your order. We may ship your bike and accessories separate from each other, so the estimated shipping time for these can differ.
Our helpline hours:8:00am - 8:00pm CST Monday to Friday; 9:00am - 6:00pm CST Saturday
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